Terms & Conditions

Booking

Reservations can be made on the site, or by phone at the numbers (+39) 348 7533678 - (+39) 340 2780690.

The reservation will be considered valid upon payment, where the customer will receive a confirmation email that will contain references to be shown on arrival.

The price agreed for the stay in our B & B includes the use of the room, breakfast, the provision of towels and sheets, the use of Smart Tv and air conditioners / heat pumps, the use of all bathroom accessories, and 'use of Wi-Fi for internet connection.

Check-in and Check-out

Rooms will be available from 15:00 on the day of arrival, and must be vacated by 11:00 on the last day of stay.

Documents

The guest, upon arrival, is required to show a valid identity document, for registration, according to current legislation.

Failure to comply with this obligation constitutes a violation of the penal code.

The acquired data are treated in conformity with the enforced norm on the privacy to the senses of the law 675/96 and the Legislative Decree n° 196 of June 30 th 2003.

Payment

The payment of the balance of the stay will be made upon arrival in cash or by other means of payment enabled.

By law, the B & B not being commercial activities, are not required to issue any tax document. To prove the payment is issued a non-fiscal receipt showing the amount and data of the stay.

Tourist tax

For Bed and breakfast the amount is € 2.00 per person per night up to 30 days. The amount of this tax is included in the price.

Access keys

Will be delivered both the keys of the room and the keys of the B & B (door and house). It is strictly forbidden to produce duplicates of these keys. In case of loss, there is a penalty for changing the locks involved.

It is absolutely forbidden to leave the key in the lock inside the front door of the B & B, which can hinder free access to other guests and owners.

Cancellation, Early Departure, No Show

In case of cancellation 30 days before the stay, the entire advance or reservation amount will be refunded. In case of cancellation less than 30 days before the stay, 30% of the total reservation amount will be retained.

In case of cancellation during the stay by the guest, the entire amount will be retained.

In case of no show, without any communication, will be charged the full amount of the stay booked.

Breakfast

Breakfast will be available from 07:30 to 10:30 unless otherwise agreed with the manager of the B & B for special cases. It should be consumed in the breakfast room.

In the case of any known food intollerances and allergies, guests are asked to communicate in advance.

Smoking

Smoking is strictly prohibited in all areas of the B&B.

Cleaning

During your stay the bedrooms and bathrooms will be cleaned every day. If occupied, cleaning will be done the following day.

Please arrange your personal belongings in such a way as to allow such cleaning.

Linen

Bed linen is changed every two/three days, while bathroom linen is changed daily.

Extraordinary linen changes are not included in the price, as is any extraordinary cleaning.

Personal items

Is not allowed to leave objects of any kind in the hallways or common areas. The B&B is not responsible for objects left unattended.

Other guests

Companions are not allowed to stay in the rooms. Failure to comply will result in a surcharge of 30% of the rate.

Damage and missing objects

Any damage caused to the B&B, after verification of responsibility, must be paid for by the guest in agreement with the B&B manager.

Objects missing from the rooms will be charged to the occupants.

Recommendations and prohibitions

It is recommended a proper use of the toilets, avoiding throwing in the W.C. tampons, cotton buds and other objects that may clog it (it is recommended to use the appropriate baskets).

It is also recommended :

  • To turn off the lights each time you leave the room.
  • Do not leave taps running, (water is a precious commodity!)
  • Do not leave the air conditioners running while you are away from your room
  • Keep the television set at a low volume so as not to disturb other guests

It is forbidden to use heaters, electric stoves, gas stoves and the like, as they can cause damage to the structure, people and things.

It is strictly forbidden inside the structure and make use of drugs.

Luggage

The B & B disclaims any responsibility for the loss, theft or damage to items belonging to guests left in the rooms.

It is not allowed to leave personal items in common areas. Otherwise we decline any responsibility.

Internet and Wi-Fi

The structure is equipped with a WI-Fi network for Internet connection, made available to guests free of charge. The password will be provided upon request.

We are not responsible for any disruption due to total or partial lack of electricity, water, telephone line or internet connection not dependent on our will.